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Privacy Policy

Digital Tax respects your privacy and is committed to handling personal information responsibly. This policy explains how information may be collected, used and shared when you visit this website or contact us about our accountancy and tax services.

Last updated: 16 October 2026

1. Who we are

Digital Tax is the trading name used for our accountancy and tax services. The organisation responsible for your personal information is:

Trading name: Digital Tax
Contact email: [email protected]

These details must be completed accurately before this policy is published as final.

2. Information we collect

We may collect information you choose to provide through our contact form, by email, by telephone or through other communications. This may include:

  • Your name and contact details.
  • The type of service you are interested in.
  • The contents of your enquiry or message.
  • Other information you choose to provide that is relevant to your enquiry or our services.

Our website hosting, security and technical systems may also process limited technical information, such as IP addresses, browser details and website activity, where applicable.

Please do not submit passwords, payment card details or unnecessary sensitive financial or personal information through the general contact form.

3. How we use your information

We may use personal information to:

  • Respond to enquiries and arrange consultations.
  • Discuss, provide and administer accountancy or tax services.
  • Manage client relationships and communications.
  • Maintain website security and prevent misuse.
  • Meet applicable legal, regulatory, accounting and professional obligations.

4. Our lawful basis for processing

Under UK data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, this may be:

  • Legitimate interests: responding to genuine enquiries and managing our business, where those interests do not override your rights.
  • Steps before a contract: taking action at your request before entering into an agreement for services.
  • Legal obligation: complying with applicable legal or regulatory requirements.
  • Consent: where consent is the appropriate legal basis for a particular activity.

5. Sharing your information

We do not sell personal information. We may share information where necessary with service providers that help us operate our website and respond to enquiries.

Our website uses FormSubmit to process contact form submissions and deliver enquiries to our business email address. Cloudflare provides website-related services, including hosting and security. Depending on how these services operate, the providers may process technical information or personal information submitted through the website.

We may also disclose personal information where required by law or where necessary to meet applicable legal or regulatory obligations.

6. International transfers

Some service providers may process or store personal information outside the United Kingdom. Where a restricted international transfer takes place, we will ensure that an appropriate transfer mechanism and any required safeguards are in place in accordance with applicable data protection law.

7. How long we keep information

We keep enquiry information for as long as reasonably necessary to respond to enquiries, manage follow-up communications and meet applicable legal obligations.

If an enquiry leads to an ongoing client relationship, relevant information may be retained for the period required to provide our services and meet applicable legal, accounting, regulatory and professional obligations. We will securely delete or dispose of information when it is no longer required.

8. Keeping information secure

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. These include using service providers that support website security and communications. No method of transmitting or storing information can be guaranteed to be completely secure.

9. Cookies and website analytics

This website uses Google Analytics to help us understand how visitors find and use our website and to improve our services. Google Analytics may collect information such as pages viewed, interactions with website content, browser and device information, and general information about how visitors arrive at the website.

Google Analytics is a service provided by Google. Information collected through the service may be processed by Google in accordance with its applicable terms and privacy information. We do not intentionally configure Google Analytics to collect information that directly identifies you.

Analytics tracking is intended to run only after you choose to accept analytics through our cookie consent banner. If you reject analytics, Google Analytics should not run. You can change your choice later using the Cookie settings option available on the website.

Our website and its service providers may also use technologies that are necessary for website functionality, security and reliable operation. Where consent is required by law for cookies or similar technologies, we will seek that consent before using them.

For further information about how Google handles data, please consult Google's privacy information: Google Privacy Policy.

10. Your data protection rights

Depending on the circumstances, you may have the right to request access to your personal information, correct inaccurate information, request erasure or restriction, object to certain processing, or request a copy of information in a portable format.

Where processing is based on consent, you may withdraw that consent. This does not affect processing carried out before consent was withdrawn.

To exercise your rights, contact us using the business contact details given in this policy. We may need to verify your identity before responding.

11. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve them. You also have the right to complain to the UK Information Commissioner's Office (ICO).

Website: ico.org.uk/make-a-complaint

12. Changes to this policy

We may update this policy to reflect changes to our services, website, service providers or legal obligations. The latest version will be published on this page with its updated date.